Privacy Policy 
Privacy Policy for Optiport ltd t/a Environmental Monitoring 
 
At www.em-monitors.co.uk, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by www.em-monitors.co.uk and how we use it. 
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at environmonitoring@btconnect.com. An example of a privacy policy can be found at buyproxies.io. 
 
Log Files 
www.em-monitors.co.uk follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users’ movement on the website, and gathering demographic information. 
 
Privacy Policies 
You may consult this list to find the Privacy Policy for each of the advertising partners of www.em-monitors.co.uk. 
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on www.em-monitors.co.uk, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalise the advertising content that you see on websites that you visit. 
Note that www.em-monitors.co.uk has no access to or control over these cookies that are used by third-party advertisers. 
 
Third Party Privacy Policies 
www.em-monitors.co.uk’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You may find a complete list of these Privacy Policies and their links here: Privacy Policy Links. 
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites. What Are Cookies? 
 
Children’s Information 
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. 
www.em-monitors.co.uk does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records. 
 
Online Privacy Policy Only 
This privacy policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in www.em-monitors.co.uk. This policy is not applicable to any information collected offline or via channels other than this website. 
 
Consent 
By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions. 
 
Update 
This Privacy Policy was last updated on May 20, 2016. If there will be any update, amendment, or changes to our Privacy Policy then these will be posted on this page. 
 
Returns Policy 
Thanks for shopping at Environmental Monitoring. 
It is important to note that every product we sell is designed for a specialised application and therefore built to order because of this we do not offer refunds or accept returns but we do fully support the products. 
Any problems that may occur with the goods will be covered by the standard 1-year warranty. 
Faults that occur with your product may need to be returned to the manufacturer. 
This is at the cost of the person(s) purchasing the goods. 
Any fault that occurs due to miss use may be charge for, the same applies for problems that occur outside of the warranty period. 
Contact 01539 727878 for customer support 
 
Customer Support 
Environmental Monitoring offer full product and product application support. We can also assist you with administration and communication problems. 
Limitations of support. Any support is provided over the phone or by email from our head office in the UK. We are not able to perform site visits 
Contact 01539 727878 
 
Terms of Service 
No product purchased on line shall be released to the customer until the purchase price including shipping costs and VAT (where applicable) is paid for in full. 
The title of the goods remains with Optiport ltd until paid for in full 
No credit facility shall be offered to clients purchasing online 
Prices of certain products may change from time to time, these may also be affected by the change in exchange rates 
Delivery time. This may also vary depending on stock levels and manufacturers output. 
 
Shipping Policy 
Our standard shipping is by normal next day courier to the UK mainland. Certain restrictions on certain postcodes apply. Our standard next day shipping cost is £30. Please note “next day” delivery refers to the delivery time taken once we have received the goods from manufacture. 
Any overseas shipment would need to be negotiated on the merits of each individual order. 
Insurance: we advise our clients to check their own insurance policy or request additional insurance prior to shipment. 
Receipt of goods: we allow a 3-hour checkout period upon signed receipt of goods. Any issues of damage must be reported immediately 
Returns – are payable to the customer’s expense 
Hazardous or dangerous goods – we may not be able to ship these and if we can, it may require hazardous goods courier at extra cost 
Contact 01539 727878