www.em-monitors.co.uk follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Note that www.em-monitors.co.uk has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites. What Are Cookies?
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
www.em-monitors.co.uk does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Thanks for shopping at Environmental Monitoring.
It is important to note that every product we sell is designed for a specialised application and therefore built to order because of this we do not offer refunds or accept returns but we do fully support the products.
Any problems that may occur with the goods will be covered by the standard 1-year warranty.
Faults that occur with your product may need to be returned to the manufacturer.
This is at the cost of the person(s) purchasing the goods.
Any fault that occurs due to miss use may be charge for, the same applies for problems that occur outside of the warranty period.
Contact 01539 727878 for customer support
Environmental Monitoring offer full product and product application support. We can also assist you with administration and communication problems.
Limitations of support. Any support is provided over the phone or by email from our head office in the UK. We are not able to perform site visits
Contact 01539 727878
Terms of Service
No product purchased on line shall be released to the customer until the purchase price including shipping costs and VAT (where applicable) is paid for in full.
The title of the goods remains with Optiport ltd until paid for in full
No credit facility shall be offered to clients purchasing online
Prices of certain products may change from time to time, these may also be affected by the change in exchange rates
Delivery time. This may also vary depending on stock levels and manufacturers output.
Our standard shipping is by normal next day courier to the UK mainland. Certain restrictions on certain postcodes apply. Our standard next day shipping cost is £30. Please note “next day” delivery refers to the delivery time taken once we have received the goods from manufacture.
Any overseas shipment would need to be negotiated on the merits of each individual order.
Insurance: we advise our clients to check their own insurance policy or request additional insurance prior to shipment.
Receipt of goods: we allow a 3-hour checkout period upon signed receipt of goods. Any issues of damage must be reported immediately
Returns – are payable to the customer’s expense
Hazardous or dangerous goods – we may not be able to ship these and if we can, it may require hazardous goods courier at extra cost
Contact 01539 727878